Am I supportive? While I would love to answer that question with an affirmative response, I honestly will say that I am not as supportive of a leader as I ought to be. In my daily work, I tend to be more of an independent performer than someone that is "considerate and friendly" (Yukl, 2013, p. 63). While I do show acceptance for others and I maintain an overall demeanor of optimism and cheer, I do not spend a significant amount of time helping others. This may be due to lack of space in my work day to be both a team leader and a team member.
I am expected to maintain a full project work load, manage others on my team and meet the same productivity standards of those on my team. There is no authority and much responsibility with the team leader position. It is a difficult position to hold at this stage of the business operations. That being said, it is a challenge and an opportunity.
So how can I be more supportive? The biggest area of improvement that I could make as a future leader, and even a current leader, would be the willingness to help with personal problems. My immediate supervisor, the Chairman of the company, is amazing at being willing to help his employees with personal problems. Just this past week, I was in the hospital due to what was believed to be a minor heart attack. That was my first day of personal leave since returning to work 1 weeks after delivering my baby through emergency C-section. I highly value work and I try not to let personal life detract me from work. My boss was so willing to help decrease stress and ensure my health was top priority. He valued my health more than I did. On Friday, he called to ask if I was doing well and what he needed to do to make things better for me as an employee.
I find though that I generally operate with a "no excuses" mentality. After the passing of my parents as a child, my grandparents operated under a "tough love" approach. I was sent to school sick. I was sent to school tired. I was sent to school mentally and emotionally exhausted. It taught me that life is messy, but you have to keep living. I now value that mentality. However, my view is not necessarily the view that others would appreciate. In fact, it can really rub people the wrong way.
For example, in a recent email I sent to my team, I shared a video from "Kid President." This young man takes time to try to encourage people to improve their quality of life and that of those around them. He keeps a motto that we should all "Be Awesome." After sending the Pep Talk video, I sent another email that gave an order to the team members. The subject line read "No Excuses- Be Awesome!" In that email, I provided a follow-up Kid President video which gave the behind the scenes real life story of this young man. It shows his battle with Osteogenesis Imperfecta. The idea was to promote a sense of purpose and encouragement for those on the team. It also was a way to show the team that with the right mindset, they could overcome significant obstacles.
While great intentions were there, and teammates did appreciate the emails, there is something to be said for still remaining open to help when excuses are needed. To have the Chairman extend such care to me during a time of need, how much more will it mean to my team to have their leader open and willing to support them through both personal and professional experiences?
What does this new awareness mean for me? I need to come to a place where I can be soft enough to be approached with personal problems and allow for the development of trust relationships, but still be structured and task-oriented to allow for followers to adhere to the expectations set before them.
Another area that I need to improve upon is providing praise and recognition. I spend too much time focusing on my own work and attempting to gain recognition for the work completed, that I miss out on opportunities to advance those around me. Authentic recognition has meant so much to me when I have worked hard on a task. To know I can provide others with that sense of accomplishment is an honor and one I will work hard to ensure is not taken for granted.
References:
Yukl, G. (2013). Leadership in organizations (8th ed.). Upper Saddle River, NJ: Prentice Hall
A Pep Talk from Kid President to You. (2013). Retrieved
November 1, 2015, from https://www.youtube.com/watch?v=l-gQLqv9f4o
The True Story of Kid President. (2013). Retrieved November
1, 2015, from https://www.youtube.com/watch?v=IcZVGjG6LWM